Recovery readiness for the work you cannot afford to lose.

Start with the business process, not the backup screen.

A recovery discussion should identify what your team must be able to do after a disruption. RedSocCyber helps map those needs to the systems, data, people, and providers included in your agreement.

This service coordinates recovery planning and agreed reviews. It does not automatically include backup software, storage, a disaster recovery platform, or a promise of uninterrupted operations.

Put the important questions in writing.

• Coverage: which files, services, and workstations are included in the existing backup arrangement?
• Ownership: who checks the backup jobs and who can authorize a restore?
• Recovery expectations: what data loss and restoration time can your business reasonably tolerate?
• Access: who has the credentials and permissions needed in an emergency?
• Testing: which restoration activities have been exercised and what remains untested?

Coordinate tests with the right people.

A scoped restore test should have an agreed target, an approved window, and a record of the result. It may involve your IT provider, application vendor, and business owner. Open issues belong in the action plan rather than being hidden behind a successful backup-job status.

CISA guidance for managed service providers and customers recommends maintaining and testing backups, with protections that limit the impact of compromised systems. Your specific implementation should reflect the systems and risks in your environment.

Keep recovery planning connected to your service.

Managed includes a quarterly recovery-plan review. Managed Plus adds quarterly scoped restore-test coordination. Any backup product, storage, recovery infrastructure, or broader continuity exercise is separately scoped.

Emergency restoration and breach remediation are not included in the standard monthly plans. Coverage hours, escalation routes, and additional support should be agreed before an incident.